iTunes Library

How to Setup an iTunes Library On an External Hard Drive or NAS

How to Setup an iTunes Library On an External Hard Drive or NAS


iTunes LibraryDid you know it is possible to move your iTunes library over to an external hard drive? If you’re low on space and you have a lot of media that simply cannot be stored using iCloud, then one great option is to move everything to an external USB drive.


In this article, We’re going to show you how you can easily move your entire iTunes library to an external drive.






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3 Ways To Make Your Downloads Faster

3 Ways To Make Your Downloads Faster

By Sumai de Beer / James Henry Johnson

Slow downloads are not only annoying but can also cost you a lot of time and effort.


Fortunately, there's a very simple way to fix this problem which even a beginner can do.


Here are the steps you should take to fix the slow downloads on your computer:



Step 1 – Check Internet Speed 


The speed of your Internet connection is essential if you want fast downloads. Nowadays, a typical broadband connection is considered fast if it's over 1mb/s in speed. This basically means that the connection has the ability to download files at 100kb/s (the download speed is 1/10th of your overall connection speed).


To test what speed you're getting to your computer, you should Google "Broadband Speed Test" and then click on the first link. Run the test on the website and if it's below your expectations, you should contact your Internet provider.


Step 2 – Check Download Server Speed

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5 Steps on how to remove a virus from your Android device

5 Steps on how to remove a virus from your Android device

By Sumai de Beer / Mike Rogan
 If you believe your Android phone or tablet has a virus then the  good news is it's really easy to delete. Here's how to remove a  virus from Android. 

 First of all, it's worth pointing out that it's  unlikely that your  Android phone or tablet has a virus.

 What you're more likely to be seeing is an ad that wants to  convince you, that your Android device is infected and you need  to download an app, or a dodgy pop-up, to prevent the virus.  Or perhaps your device is just misbehaving.

But viruses for Android do exist. If you're sure your device has one, here's how to remove it.


 Step 1.


Put your phone or tablet into Safe mode. This prevents any third-party apps running, including any malware. On many devices you can press the power button to access the power off options, then press and hold Power off to bring up an option to restart in Safe mode.


If this doesn't work for your device then you should Google 'How to put [your model name] into Safe mode' and follow the instructions. When in Safe mode you'll see 'Safe mode' at the bottom left of the screen.



  Step 2.

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Startup Programs

Disable Unneeded Startup Programs in Windows 7, 8 & 10

Startup Programs

Disable Unneeded Startup Programs in Windows 7, 8 & 10

By Stephan Stemmett / Aseem Kishore
Startup Programs

It is irritating when you start up your computer and have to wait 10 minutes while all kinds of software loads up: Dropbox, antivirus, Chrome, Java, Apple, Adobe, graphics & printer drivers drivers, etc. If you have a lot of programs loading up that you don’t use immediately, then they are just slowing your computer down and should be disabled.


Most software prefer to load into memory as soon as Windows starts up, so that when you use it, it loads quicker. We would prefer your computer working sooner, rather than have a program you use once a week slow you down every day.


Disabling startup programs can increase the speed of your computer and usually will not adversely affect your computer because the software is loaded manually when you open a program.


Managing Startup Programs


You can manage your startup programs by opening the System Configuration Utility. Click on Start and then Run, type in msconfig and click OK. In Windows 7, you can just click on Start and type in msconfig. In Windows 8, the msconfig command brings up the System Configuration utility, but the Startup section now appears in Task Manager.


msconfig start


system configuration


Clicking on the Startup tab in Task Manager on Windows 8 or in the System Configuration dialog will bring up the list of startup items. In Windows 8, the list looks a bit different and it also gives you some extra info like the estimated impact the process has on the startup time.


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Troubleshoot Windows from Safe Mode

Safe Mode

Troubleshoot Windows from Safe Mode

By Stephan Stemmett / Aseem Kishore
safe modeNeed to get into Safe Mode on your Windows PC? If you’re not able to boot your computer normally, you can try to enter safe mode, a diagnostic mode for Windows that lets you troubleshoot problems that prevent normal booting.


In Safe Mode, Windows only loads the most essential services and drivers in order for it to run. All other normal Windows settings and start up programs are disabled in order to allow the user to fix the problem with their computer.


In this guide, we're going to go through the steps to get into Safe Mode in Windows XP, Vista, 7, 8.1 and Windows 10.


Safe ModeNote that if you installed a driver or just recently made a configuration change to your computer, you may want to try the “Last Known Good Configuration” before going into safe mode in Windows 7, Vista and XP.


Last Known Good Configuration loads the last working version of Windows. However, it is replaced each time you log into the computer, so if a problem has occurred, make sure to try this option BEFORE logging onto the computer again.


Note that in Windows 8/10 the Last Known option is no longer included. Instead, they have other options like Refresh, Reset (Reinstall), Restore, etc. I’ll go into more details below in the Windows 8/10 section.


Also note that there are three types of Safe Mode, so read the descriptions below to figure out which one is best for you.


Safe ModeSafe Mode – The basic option that loads Windows with a GUI interface and is usually what most people should choose when troubleshooting their computer. Safe Mode loads only the minimal required Drivers & Windows Services.


Safe ModeSafe Mode with Networking – If you need access to the Internet or the network while in Safe mode, then this is the option to choose. This mode is useful when you need to fix a problem that requires an Internet connection so that you can download updates, drivers, or other files to help fix your problem.


Safe ModeSafe Mode with Command Prompt – This mode will load with just the MS DOS command line prompt. This is useful if you need to run a DOS command like fixboot or chkdsk.


Safe Mode

Safe Mode in Windows XP/Vista/7


To get into the Safe Mode in Windows XP, Vista or 7, re-boot the computer and then press and hold the “F8 Key” which will then bring up the “Windows Advanced Options Menu“. Scroll down to “Safe Mode” using the arrow keys and press Enter.


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Reset your Lost or Forgotten Administrator Password in Windows

Reset Windows Password

Reset your Lost or Forgotten Administrator Password in Windows

By Stephan Stemmett / Aseem Kishore
ForgotPasswordIconWhat to do if you’ve forgotten your password? It’s never fun forgetting a password, especially if you have a lot of important data on your computer, but there are tools and methods that allow you to get access to your data without ever needing to know what the original password was.


Note, you will have to open command prompts & type DOS commands, but if you are an Existing IT Experts client, as long as you are on the Internet, we can also reset it for you at any time remotely.



Windows 7 & Windows 8.1 Reset Password


There are two ways you can go about resetting a password for a user account in Windows 7 and Windows 8.1. Both methods work on both operating systems, which is really convenient. The first method uses the Windows 7 or 8.1 installation DVD and the second method involves using a third-party tool. If you don’t have your install CD/DVD, then use the second method.


Get your supplied installation disc for Windows 7 or 8.1 and load it into your CD/DVD drive. Restart your computer and boot up from the disc. Note that you might have to change the boot order in your BIOS before the system will boot from the disc.


repair computer


For Windows 7, the first screen will make you pick your language, keyboard, etc. Just leave those as default and click Next. For Windows 8, it will be similar. On the next screen, you’ll see a Repair your computer link at the bottom. Click on that link.


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5 Easy steps on how to protect your device from viruses

5 Easy steps on how to protect your device from viruses

By Sumai de Beer / Ramish Zafar
Dollarphotoclub_92017414-1024x774 Smartphones are great. They’ve managed to give us an unprecedented level of freedom and accessibility any where right at our fingerprints. What's even better is open source software, not limited to any particular device. And the market has responded accordingly, with Google’s Android have the greatest market share in smartphone Operating Systems. 



 But with such popularity, threats are natural. Just like Windows and the PC, hackers and programmers with malicious intent are busy coding software and hacks to harm the everyday smartphone user.


So naturally, if you don’t use your Android device safely, or within limits, you’re exposing yourself to unnecessary threats. But you’re not always at risk. Take a couple of precautions, follow a couple of steps, and your Android device will be as safe as the president.


Okay well maybe not. But at least you’ll end up greatly reducing the risk of installing software with malicious intent on your Android device. So take a look below, and make your device and your data more safe.


 1. Download An Anti-Virus

In Android, the apps you install on your device are sandboxed. This essentially means that they have limited access to your device, should they by chance decide to wreak havoc on it.


But installing an anti-virus is never a bad option, whatever the device may be. All the popular antivirus programs such as AVG and Avast are available for android as well.



2. Download Apps From Secure Sources Such As Play Store Or Amazon App store

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13 Ways to Speed Up Windows Boot Times

Speed Up

13 Ways to Speed Up Windows Boot Times

By Stephan Stemmett / Aseem Kishore

Speed UpEvery day millions of Windows machines are booted up and everyday millions of people sit idly by waiting for Windows to load onto the desktop.


The amount of time wasted can probably be measured in weeks considering how slow most Windows PCs boot up! Luckily, there are a lot of steps you can take to speed your computer’s boot time.


In this article, we're going to mention 14 simple ways we use to speed up PCs and hopefully you’ll find that they work for you aswell. 


1. Free Up Disk Space

Speed UpOne thing we do on computers running slow is clean up the disk space. There are aspects of Windows that use up quite a bit of disk space like the recycle bin, system restore, hibernation file, backed up service-pack files, WinSxS folder, temp directories, etc.




On top of that, you might have a lot of data lying on your hard that you might be able to move to an external hard drive or delete, I.e. Duplicates of files, Old Irrelevant document & Backups, etc. 


Take the time to clean up files on your computer at least once a month.


2. Disable Visual Effects


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5 Ways To Make Your iOS Devices More Kid-Friendly And Child-Safe

5 Ways To Make Your iOS Devices More Kid-Friendly And Child-Safe

By Sumai de Beer / Sofia AK
 Kids born into the tablet generation are exposed to  more gadgets, devices and Internet tools than any  other generation before theirs.


 Toddlers can navigate their way in a mobile device  like a duck takes to water but they have little to no  way of knowing how to be responsible with  what they do to the contents of tablets and  smartphones.


 Anyone who has had lent a child his or her device,  would sometimes find apps missing, or files displaced, or even worse new purchases that were made without parental or the owner’s consent.

While it is necessary to talk to them about handling these devices more responsibly, you can always fall back on the options available in iOS devices to better handle these mishaps.


Here are 5 tricks on how to turn your iOS devices into kid-friendly devices (applicable for iOS 6 and above).


1. Block In-App Purchases


If you have a lot of games on your iOS devices you will need this. With your credit card linked to your Apple ID, you really don’t want to make a purchase as easy as tapping a button, especially when the person tapping it does not understand what a ‘purchase’ means.


To block in-app purchases:


Tap on Settings > General > Restrictions.

If this is your first time using the restrictions feature, tap on Enable Restrictions.

You will be asked to set a 4-digit passcode. Enter the passcode twice for confirmation.

Scroll down until you see the ‘Allowed Content’ section.

Under ‘In-App Purchases’ toggle it OFF.

Future purchases will require the use of the passcode you have just set to proceed.



2. Disable iTunes, Installing & Deleting Apps


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A look at the Windows 10 user experience

A look at the Windows 10 user experience

By Jeandre de Beer  /  Pc World


hero_carousel_2in1_mini_start_CortanaMarket_1xNow that Windows 10 is out it's time to evaluate how the OS will work for users, including how they can upgrade and what Cortana brings to the table.


The latest, and ostensibly last, operating system (OS) in the venerable Windows line is here: Windows 10 is out, and users can finally see what Microsoft has done to right the wrongs of the past and pave the way for the future.


Microsoft has said Windows 10 is the last Windows OS. The company has moved away from its traditional model of releasing a new OS every few years, and instead it will perpetually update Windows 10 the way Google constantly updates its Chrome OS.


Ultimately the change should be welcome news; IT administrators won't have to deal with new licensing fees or the problems inherent to migrating to a new OS after Windows 10.


In addition, admins can control the updates. Don't need a particular feature or want to wait and see how others shops react to it? Simply skip adding that update. And security updates are a completely separate entity, so admins can keep up with those and still pass on any feature updates they don't want.


If it really is the last branch on the Windows family tree, the Windows 10 user experience and features had better deliver. Take a look at how to upgrade to Windows 10, how Cortana fits in, what the Action Center does and more.


How can you upgrade to Windows 10?


Upgrading to Windows 10 is actually pretty easy, and if a user already has a qualifying version of Windows 7, 8 or 8.1 it's completely free.


To see if his version qualifies, the user has to turn on and run Windows Update. Once Update is on, the user must run it until his device downloads all of the latest updates.


Once the device is confirmed as qualified for the upgrade, Windows will install the Get Windows 10 app. As the name suggests, it allows the user to get Windows 10. He just has to launch the app, which is represented by a Windows logo located on the task bar in the notification section, and follow the instructions.


To start the upgrade, the user selects Reserve your Free Upgrade and his download request enters the upgrade queue. Once the user reaches the front of the line, he will receive a notification that it's his turn to install Windows 10. The user can either upgrade right away or wait until it's a convenient time.


Where does Cortana fit in?

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