Why do so many support people tell me to reboot my computer when I have a problem?
By Jeandre de Beer/Emile Greyling
It can seem like every time you contact your IT Support person with a problem – they recommend rebooting your computer or switching it off for a minute and booting up again. This could seem like a time waster – or as a generic reply just because the IT person does not really know what the problem is. Most of the time this is not the case – a good old reboot works surprisingly well.
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