What usually happens when your internet goes down and you are dealing with one of the large national companies?
You usually have to wait a very long time to actually speak to a person and then you get asked a long list of questions by a junior support member. This is very frustrating and we fully understand that.
If you use IT Experts – you will not experience this.
You will have a direct point of contact with a senior staff member that understands your business and that will be able to troubleshoot