Why do so many support people tell me to reboot my computer when I have a problem?

By Jeandre de Beer

It can seem like every time you contact your IT Support person with a problem – they recommend rebooting your computer or switching it off for a minute and booting up again.

This could seem like a time waster – or as a generic reply just because the IT person does not really know what the problem is. Most of the time this is not the case – a good old reboot works surprisingly well.

Why a reboot is necessary at times

As with many electronic equipment – computers can get into an odd state at times and power cycling them  Read more