You've fallen for a scam! Now what?

By Jeandre de Beer / Pc World

What’s done is done. Here’s what you need to do to keep your mistake from costing you further.

Cyber Criminals tricked you into giving away some sensitive information. How can you mitigate this situation?

Don’t feel bad. We all make mistakes. 

But with these sorts  of mistakes, you have to act fast to avoid disaster.

What you need to do depends on how you were tricked.

Did you give them your email password? Your bank and/or credit card numbers? Your passwords for Facebook, Twitter, or other social media sites?

Did they remotely access your PC, or trick you into installing software?

If you have reason to believe that criminals can access your financial accounts, call your banks and credit card companies immediately. Explain the situation and follow their instructions.

Next, change any passwords that might have fallen into criminal hands. This includes email, social-media, and other passwords. 

If you’ve been using the same password for multiple accounts, change all of those passwords as well.

And stop using the same password for multiple accounts already!

If you can’t change a password—or even log on to a site—that means the crook got there first. Check the site for instructions on recovering a
hijacked account.

Conduct a Web search for hijacked account and the name of the service in question (Facebook, Google, or whatever) and follow the directions given on the service’s website.

By the way, if you set up your account with two-step verification (most major services offer this), chances are slim that criminals will be able to access and hijack your account.

Next, call the police and ask to make a report. No, the cops will not find the crooks and return what was stolen. But banks, credit card companies, and other institutions may want to see a police report. It makes your claim to victimhood official. 

Were you tricked into allowing someone to remotely control your PC?

Or into downloading software? If so, there’s no telling what information they got, or are still getting.

In that case, change your Windows login password immediately. And scan your PC for malware using multiple anti malware tools.

IT Experts are specialists in this field –  contact us for any assistance that you need.

In a matter of minutes we can remotely log into your computer – safely and securely – to assist you with any issues you might experience. What is remote support? Click here to find out.

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